Return Policy

If you are not satisfied with a Coldfire Roasters product purchased through our online store, we will refund or replace unopened product within 30 days of delivery.  In order to qualify for a refund or an exchange, please contact us at 1-844-517-7300 or email info@coldfireroasters.com with your order number and the reason for the return. A customer service representative will issue you a RMA number and advise you on how to complete your return. Please note that this policy only applies to products purchased through our online stores, and not products purchased in stores or through any other website. If you have questions about this return policy, please contact us at 1-844-517-7300 or email info@coldfireroasters.com.

Refunds and replacements may take up to 2 weeks to process. Refunds will be made back to the card that was used to purchase the item or items.

Shipping charges are not refundable.

This warranty only covers refund or replacement of Coldfire Roasters products. WE WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR OTHER DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.